STORE POLICY
CUSTOMER CARE
We place a high priority on providing exceptional customer service. We understand the significance of fostering strong relationships with our customers and ensuring their satisfaction with our products and services.
Here's what you can expect from us:
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Prompt Response: We aim to respond to all customer inquiries within 24 hours and resolve any issues as quickly as possible.
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Transparent Policies: Our policies are clearly outlined on our website, ensuring that all our customers are informed and aware of their rights and obligations.
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Feedback Welcome: We value feedback from our customers and actively use it to enhance our services and products.
Our customers are our top priority, and we are dedicated to providing them with the best possible experience. If you have any questions or need assistance, please don't hesitate to contact us.
PRIVACY & SAFETY
Your privacy and safety are paramount to us, which is why we've chosen to build and operate on the Wix.com platform. With Wix.com's robust Privacy Policy (https://www.wix.com/about/privacy) and security measures, you can trust that your information is in good hands. Wix.com securely stores your data on protected servers behind firewalls, ensuring its confidentiality.
As for our company, we're committed to responsibly handling the data that helps us serve you better. We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction (e.g. send a message, purchase a product, subscribe) on our website, as part of the process, we collect personal information you give us such as your name, address and email address.
We collect Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Data privacy laws and regulations may require us to inform our visitors that we are using cookies. Thus, we added a cookie banner to our website. Wix and we use cookies for important reasons, such as:
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To provide a great experience for visitors and customers.
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To identify registered members (users who registered to your site).
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To monitor and analyze the performance, operation and effectiveness of Wix's platform.
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To ensure our platform is secure and safe to use.
To learn more about cookies, we recommend visiting All About Cookies (www.allaboutcookies.org).
If you don’t want us to process your data anymore, please contact us.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Thank you for trusting us with your privacy and safety. If you have any questions or concerns, please don't hesitate to contact us.
WHOLESALE INQUIRIES
We are excited to grow our business and we are open to wholesale transactions. If interested, please contact us.
PAYMENT METHODS
Credit / Debit Cards
Google Pay